The Ramsay Way 2017 | 03 3
Ramsay Health Plus
There are never any traffic jams on the
customer service highway when you go the
And Ramsay Health Plus, which now integrates
physiotherapy, occupational therapy, speech pathology,
dietetics and other allied health services into Ramsay
facilities and their surrounding communities, is providing
an exceptional customer experience for hospital patients.
“Ramsay Health Plus has now been rolled out in nine
Ramsay hospitals and will be established in a further
15 hospitals over the next 12 months,” says Ian Galvin,
National Manager Ramsay Health Plus.
He said some sites were also integrating services such as
pilates, Tai Chi, exercise classes and acupuncture, to cater
for buoyant consumer demand in the wellness sector.
So how will this benefit patients?
“For a start it will mean a lot of patient services will now
be under one roof providing better continuity of care.
We will also soon be integrating the patient’s hospital
data into allied health outpatient practices digitally.
“This means better follow up, and that patient records can
be easily viewed by everyone on the patient pathway.
“This system also allows for patients to access funding in
a variety of different ways. For instance, if a patient who
has had a stroke needs rehab, they can go to a Ramsay
rehab facility or access their NDIS funds for occupational
therapy in their home, carried out by Ramsay staff.
“ORIGINS allows us to bring the learnings from
previous research into the early origins of
health and disease, apply them in a range
of new studies, and follow these children
and families into the future using cutting edge
research technologies to unravel what works, and
what doesn’t,” Professor Carapetis said.
“In so many ways, ORIGINS represents the future of
research, and ensures Western
Australia remains at the forefront of international
longitudinal child health research.”
The Paul Ramsay Foundation guaranteed $13m of the $26m
required to complete the ORIGINS cohort study, and is
delighted that the Federal Government have matched their
funding through Channel 7 Perth’s Telethon.
Paul Ramsay Foundation CEO, Simon Freeman, said
investing in collaborative projects that involve community
and government has greater potential for impact in
preventing and treating chronic conditions.
left to right: Charlotte Siddle (Project Manager, Paul Ramsay
Foundation), Dr Renee Lim (Health Grants Advisor, Paul Ramsay
Foundation), Jo Taylor (General Manager, Operations), Barry Ashwin,
Prof Desiree Silva (Head of Paediatrics at JHC and co-Director of
ORIGINS), Simon Freeman (CEO, Paul Ramsay Foundation), Peter
Evans (Director of Ramsay Health Care and Paul Ramsay Foundation),
Professor Fiona Stanley AC (Patron of the Telethon Kids Institute).
“The Foundation is
committed to investing
in research that seeks to
address the ever growing
burden of disease caused
by chronic conditions –
particularly interventions that focus on the vital early years,”
“ORIGINS is fully integrated within the clinical and
diagnostic environment at Joondalup Health Campus,
giving us the opportunity to see the impact of innovative
approaches to treatment and prevention,” he said.
“Our ultimate goal is to identify the root causes of chronic
conditions and to have effective approaches to prevention
and management so that all children can have a healthy
start to life,” said Simon.
For more information about the Paul Ramsay Foundation and
its work, visit: paulramsayfoundation.org.au
“No other private hospital provider is integrating community
care at this level and in future Ramsay plans to provide more
community-based wellness and rehabilitation services along
with mental health programs and home care.
They say it takes a village to
raise a child. Similarly, it takes
a committed multi-disciplinary
team, with one single focus
- the patient’s recovery -
to provide the latest and
greatest timely and innovative
landmark study at
from page 1.