In this edition of The
Ramsay Way, we announce
the completion of two
units at our Sydney
hospitals – Westmead
Private and North Shore
Private – amongst a range
of other new developments
at St Andrew’s Ipswich
and notably the new day
procedure centres at Wollongong and Warringal.
These investments ensure we are meeting
customer demand, not only for our high quality of
clinical services but also for the standard of the
facilities in which we are delivering these projects.
Ramsay Australia’s brownfield development
program continues strongly with $151 million
worth of brownfields completed in the first half
including 169 gross beds (124 net beds) and
10 procedural suites. For the full year we will
complete projects of an estimated value of $242
million. And a further $70 million in capacity
expansions were approved by the Board during
the six months to 31 December 2018.
We are not only modernising and improving the
standards of our facilities but also accelerating
our technology and innovation agenda through
these new services. The Ramsay Surgical Centre
at Wollongong Private Hospital will reimagine the
consumer experience with its aim to digitise the
day surgery journey for patients, staff and doctors.
A new online platform that has been developed
for the new day surgery, will allow for the whole
work process to be done digitally including
admission forms, consent forms, preadmission
and post discharge instructions. Doctors will be
able to access a dashboard which provides real
time information about their patients. Patients
will receive email and SMS notifications and
carers will be able to track their loved ones’
progression through the operating theatres.
Technology is a critical part of our success and
we are working hard to modernise the workplace,
give better information to make decisions and
make the tools of technology easier to use. Over
the next year we’ll continue to accelerate our
technology and innovation agenda. This includes
growing our investment in the latest medical
technology, introducing new ways to help our
employees go about their work more effectively
and increasing our focus on the consumer.
We will continue to upgrade many of our
systems, as this goes hand-in-hand when dealing
with technology, while ensuring we keep the
information entrusted to us safe and secure.
Technology is a journey, a ‘long game’, and I
thank all of our employees, doctors and other
stakeholders for your ongoing support of our
efforts to become more digitally advanced in
At this time of the year, we are also celebrating
two key dates: International Nurses Day takes
place on 12 May with the theme ‘health for all’,
while International Day of the Midwife is marked
on 5 May. I would like to take this opportunity to
acknowledge and thank these men and women
for the essential nursing and midwifery care they
provide to people of all ages at Ramsay sites
CEO, Ramsay Australia
2 The Ramsay Way 2019 01
Victorian Day Procedure Centre
opens in Melbourne
A brand new day procedure centre has opened in Melbourne’s north east, offering patients high-quality,
safe and friendly health care in a comfortable environment.
Victorian Day Procedure Centre is part of
Ramsay Health Care and offers:
• Gastroscopy and colonoscopy services
• State-of-the-art scopes and reporting system
• Pathology direct to the referring doctor
• Open access referrals
The centre, which is operated by Warringal
Private Hospital and located in the Heidelberg
Medical Precinct, is fitted out with all new
With no current waiting list, it is expected most
patients will be able to undergo procedures
within one week.
New milestones in John Flynn Private
A multi-million dollar development
at John Flynn Private Hospital has
taken another step forward, with the
opening of a new specialist centre
and treatment units.
The newly constructed John Flynn Specialist
Suites project has welcomed its first doctor,
marking the completion of the first stage of
the hospital’s $60 million ‘POWER’ project.
John Flynn Private Hospital CEO Greg
Jenke said: “It’s great to form that long-standing
relationship between the
hospital and the specialists who are so
important to it.”
Dr Hugh Won from the Leg Bones Clinic
had the honour of christening the building,
which includes space for 21 new and expanding
“The newly fitted out premises has improved patient care and
will facilitate the future growth of the clinic,” Dr Hugh Won said.
The new specialist centre will ensure further expansion at
the hospital, with plans already in place for an additional
24 suites to be built in the next few years.
Two existing units inside John Flynn Private Hospital
have also re-opened after a makeover as part of the
development. The renal unit opened late last year after
being relocated from the main hospital building in to the
John Flynn Cancer Building.
It has opened alongside the Day Oncology Unit, which has
been expanded to include an additional 10 chairs, doubling
the size of the existing department. The aim of the co-location
is to improve the comfort for patients who visit the
hospital on a regular basis.
“They are both areas that have patients coming for treatment
on a daily, or twice weekly basis, so they’re very similar in the
way they operate and there’s lots of synergies that can be
gained by having them co-located,” Mr Jenke said.
The latest developments are part of the ‘POWER’ project
which will transform the hospital over the next 18 months
to cater for the ongoing population boom on the southern
Gold Coast and Northern Rivers regions.
It will include the installation of a state-of-the-art PET
scanner, which has the ability to detect cancers, heart
disease and brain disorders, two new operating theatres, an
additional 30-bed ward and seven new emergency bays.