Springfield ranks no.1 for Patient Choice Springfield Hospital has been recognised as Private Healthcare UK Patients’ Choice for 2012. This is an independent website which compares private hospitals throughout the UK and allows patients to leave detailed reviews on the positive and negative aspects of each hospital. Patients’ Choice recognises those hospitals and clinics that deliver excellent customer care and a great patient experience. The selection criteria include the achievement of an overall patient rating of 4.5 or higher out of a total of 5 on the Private Healthcare UK reviews website. Springfield scored a very impressive 4.96 out of 5. Coming top of all hospitals included on the website, Springfield are now one of only 6 hospitals and clinics throughout the UK who will be entitled to display the UK Patients’ Choice logo on their website. David Hewitt General Manager said: “I am delighted on behalf of our staff that we have achieved this award in recognition of the excellent patient care we provide at Springfield”. AUTUMN 2013 TRW 11 Fiji benefits from Ramsay/Rotary Partnership Ramsay Health Care recently partnered with the Rotary Club of Berrima to send a container of medical supplies, surgical gowns and medical equipment to a hospital in Fiji. This delivery was the first in what is expected to be an ongoing program supporting developing communities in Australia or overseas. Dr Jemesa Tudravua, the Medical Superintendent of CWM Hospital in Suva was very happy to receive the container. “On behalf of the Ministry of Health, CWM Hospital and the people of Fiji, I would like to extend to you our most sincere appreciation for the donation of one 40 foot container load of medical items from Ramsay Health Care and the Rotary Club of Berrima District.” He wrote: “The medical items are timely and will meet some urgent consumables needs we currently have. The items will be very useful in the provision of patient care services from the hospital to the people of Suva, as well as Central and Eastern Fiji.” Ramsay Health Care has recently partnered with Rotary in order to establish an efficient and effective program of distributing medical equipment and goods to needy communities in Australia and overseas. The agreement came out of Ramsay’s and Rotary’s joint desire to establish a mechanism for the responsible donation and reuse of hospital and medical equipment and supplies which are no longer required by Ramsay. Caboolture interfaces with Cambodia Through its corporate social responsibility program Ramsay is also providing financial contributions towards the costs of delivery. Jenny Harper, CEO of Southern Highlands has been instrumental in this initiative. “We have been sending surplus equipment overseas with Rotary for some years now and we thought it would be a good idea to extend the idea further”. In March another container of surgical gowns, drapes, patient lifters and day surgery equipment is heading to Fiji courtesy of Nowra and Cairns hospitals. For any information on this initiative or if you have items for donation please contact: Sue Panuccio on panucciosue@ ramsayhealth.com.au Operation Interface is a non-government organization sponsored by the Australian and New Zealand Association of Oral and Maxillofacial Surgeons. Operation Interface supports local OMS training in Cambodia and established a Masters Degree in September 2012 at the International University and Khmer Soviet Friendship Hospital Phnom Penh. In October 2012 Caboolture VMO Dr Barbara Woodhouse and Cheryl Deegan EEN Scrub Nurse travelled to Phnom Penh Cambodia. The week away was filled with the signing of the inauguration of the Masters Course, attending clinics, teaching and operating with the postgraduate students. Dr. Woodhouse attended and spoke at the International Oral Conference. Cheryl Deegan lectured undergraduate students at the International Dental University on Aseptic Technique within the Operating Theatre. Dr. Woodhouse would like to thank North West Private and Caboolture Private Hospitals for their generosity with the essential theatre equipment and supplies donated to Operation Interface. Ramsay UK launches mySpecialist App ABOVE: Dr Barbara Woodhouse & EEN Cheryl Deegan with 3 students from Cambodia who are undertaking the Masters Degree. ramsay UK Ram say Health Ca re ha s pa rtn ered with Rota ry in order to esta blish an efficient & effective program of distribut ing medical equipm ent & goods to needy communities in Australia & overseas. Ramsay Health Care UK has launched a new mySpecialist app following on from the Australian version launched last year. The mySpecialist app enables users to search quickly and easily through a database of over 3,000 consultants who operate at Ramsay’s hospitals located throughout England. Users can search for specialists across a wide range of specialties including orthopaedics, cardiology, oncology and bariatric surgery or pinpoint the exact type of specialist (for example a subspecialist in knee surgery or children’s ophthalmology). The mySpecialist app uses location-based technology which allows users to find the specialist closest to them or to the location of their choice. The app also assists to locate Ramsay Health Care UK hospitals, view treatment information or view and register for events at Ramsay hospitals. For general practitioners (GPs), in addition to the mySpecialist search facility, the app has a special feature which enables a GP to search for upcoming GP education activities in nearby locations. GPs using the app can read about the event and register their interest in attending all within a matter of seconds. Jill Watts, CEO at Ramsay Health Care UK said: “At Ramsay we know how important it is to our patients and GPs to have access to reliable and up to date information about our consultants, hospitals and specialities. This app makes it easier for people to find and access that information, especially as we have made it freely available.”
The Ramsay Way Autumn 2013
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