Ramsay Newsroom

The Migrant and Refugee Women’s Health Partnership includes Ramsay Health Care, the Commonwealth Departments of Health and Department of Social Sciences, Migration Council of Australia, as well as 11 Medical Colleges, the College of Nursing and the College of Midwives. 

The partnership has recently launched the Competency Standards Framework for Culturally Responsive Clinical Practice.  This framework is a ground-breaking development in improving access to health care for migrants and refugees.

Ramsay provides health care for communities with increasing migrant populations, particularly in our hospitals in Western and Southern Sydney, Melbourne and North Perth, as well as in our hospitals in regional Australia.  

Caring for the sick has always required compassion, but that is even more the case when a person feels both sick and vulnerable.  

Ramsay recognises that cultural sensitivity and responsiveness is a key competency in delivering truly person centred care.  

The organisation has introduced a policy which incorporates the framework – with the assistance of the work of the partnership.

Ramsay has adopted the tagline ‘Be Kind and Curious’ in seeking an understanding of others and how their unique values, culture, religion and life experiences frame what they value in their health care.  

The importance of effective and compassionate communication cannot be underestimated.

Ramsay Australia Chief Operating Officer Kate Munnings has been part of the working group which drives the direction of the Partnership. 

Ms Munnings also presents the ‘Ramsay Health Care Empowering Women Award’ at the annual Migration and Settlement Awards at Parliament House, Canberra.

“Ramsay Health Care has been a proud supporter of this important initiative since 2016,” Ms Munnings said.

“It is exciting to be part of a collaboration with the government and clinicians to enhance health system performance in the context of Australia’s growing cultural and linguistic diversity.”

The Competency Standards Framework is underpinned by five key principles: person-centred and family-focused care, access and equity, quality and safety, dignity and respect, and effective communication.