RAMSAYUK Ramsay UK hospitals win Patients’ Choice Award RAMSAY HEALTH CARE UK IS DELIGHTED TO ANNOUNCE THAT FOUR OF ITS HOSPITALS HAVE RECENTLY BEEN AWARDED THE PRIVATE HEALTHCARE UK PATIENTS’ CHOICE 2013 AWARD. PRIVATE HEALTHCARE UK IS AN INDEPENDENT WEBSITE WHICH COMPARES PRIVATE HOSPITALS & CLINICS THROUGHOUT THE UK & ALLOWS PATIENTS TO LEAVE DETAILED REVIEWS ON THE POSITIVE & NEGATIVE ASPECTS OF THEIR CARE. The Patients’ Choice Awards recognise those hospitals and clinics that deliver excellent customer care and a great patient experience. The selection criteria includes the achievement of an overall patient rating of 4.5 or higher out of 5 on the Private Healthcare UK Reviews website. In 2013, only eight hospitals and clinics qualified for this title so Ramsay is delighted that half of the hospitals that qualified were Ramsay sites. The winning hospitals were Rivers, Oaks, Fitzwilliam and Springfield. Commenting on the awards ,Jill Watts, CEO Ramsay Health Care UK said: “I am delighted that four of Ramsay’s hospitals have been awarded the Patient Choice Award which recognises the dedication of all our staff in delivering the best possible outcome and care for our patients. Thank you to all our patients who took the time to rate their experience at a Ramsay hospital.” Berkshire Independent will care for Olympic rowers RAMSAY UK’S BERKSHIRE INDEPENDENT HOSPITAL (BIH) WILL PROVIDE THE BRITISH ROWING TEAM WITH MEDICAL SERVICES THROUGH TO THE 2016 RIO OLYMPIC & PARALYMPIC GAMES & BEYOND. For Britain’s medal-winning rowers, having such top-class support on the doorstep of their training base near Reading could prove priceless in the quest for future success. BIH will provide diagnostics, scans and other general services for the national squad rowers. Sir David Tanner CBE, GB Rowing Team Performance Director, said: “If a rower has a problem in training, it’s important that we analyse the situation swiftly, wherever we are, so that action can be taken to support the rower and to minimise any time out of the boat. “Every day counts in our quest to remain the top rowing nation in the world. I am very positive that our link with the Berkshire Independent Hospital can ‘make the difference’.” James Barr, Sir David Tanner & Dr Ann Redgrave signed a formal Associate agreement at the team’s training base near Reading on 12th February. The Ramsay Way - 2014 | 02 13 Hollywood Private Hospital’s Director of Medical Services Dr Daniel Heredia was one of three finalists in the Perth 40 Under 40 Awards. The awards, held in March, recognised outstanding businessmen & women who show personal determination & commercial drive. Not only is Daniel the youngest person ever appointed to the role at Hollywood, he is also the youngest medical director in Ramsay Health Care’s Australian facilities. In spite of humble beginnings and some serious health setbacks during young adulthood, Daniel completed a Bachelor of Medicine and Surgery with Honours, a MBA with distinction as well as a Diploma of Public Health. “I knew quite early on that I enjoyed medicine and the clinical aspects but I really liked the business side as well.” said Dr Heredia. At age 26, Daniel was the youngest medical advisor to Medicare and oversaw a total restructure of Medicare’s Tasmanian operations. RAMSAYPEOPLE Hollywood graduate - Aboriginal Student of the Year Hollywood Private Hospital graduate nurse Kim Edney won Challenger Institute of Technology’s Aboriginal Student of the Year Award in April. The ceremony recognised the achievements of more than 70 students from across the institute. Kim said she had a strong desire to help the community and her ambition was to further her studies at university and specialise in rehabilitation nursing. “So far, I have worked in aged care, mental health, medical and surgical nursing, and through this experience I have narrowed down my chosen specialty in nursing,” Kim said. Daniel a finalist in Perth 40 Under 40 Awards Jo delivers the goods In her 23 years as a midwife, Jo Lane has helped deliver more than 2000 babies. “It’s my privilege to be part of that special moment,” the Peninsula Private Hospital nurse said. “I was a surgical nurse. I worked in high-dependency surgical units. I thought, ‘I want a career change’. “I thought I might try my hand at that (midwifery).” The fit was perfect, to the point Ms Lane cannot see herself doing anything else. “This is my love,” she said. The Mt Eliza mum’s dedication to women, babies and their families has been recognised with a national award. The Johnson’s Midwife of the Year Award 2014, endorsed by the Australian College of Midwives, recognises midwives who demonstrate an outstanding ability and commitment to delivering the best care to women, babies and their families. Peel nurse makes a mark Ms Lane was nominated by a patient’s family. This year’s recipient of both the Victorian and national awards, Ms Lane said she was honoured and shocked to receive the prize. “It is a privilege to be able to empower new mums and help parents develop the confidence to care for their babies. Award-winning midwife Jo Lane at Peninsula Private Hospital with baby Zac Michael. (photo & story courtesy Mornington Leader) A Peel Health Campus graduate nurse has made her mark in the profession, standing out as a finalist in the HESTA Australian Nursing Awards. Nurse Michelle Buchanan was selected as one of five finalists in the outstanding graduate category, for a quality improvement project she conducted in the emergency department. Michelle said her project involved examining the clinical practice of the insertion of IV cannulas — a tube inserted into a vein, primarily for the administration of intravenous fluids, for obtaining blood samples and for administering medicines — against procedural standards. As a result, Michelle said there was an increase of 41 per cent in the use of standard precautions, reducing the potential risk of infections to patients. She said it also increased the use of appropriate equipment and lowered the risk of needle stick injury to staff. “It also enhanced communication between medical and nursing staff and, most importantly, improved patient care,” she said. Clinical services director Di Barr said Michelle was a quiet achiever who was self-driven to start her graduate project. “When she collated her full results, she demonstrated improvements, she didn’t just do it for the sake of doing part of the program — she was really passionate about improving patient care,” she said. “She is self-directed, she is very professional, she is very advanced for her years of experience and she has a savvy to be a fantastic emergency nurse,” she said. IMAGE: ©SOUND TELEGRAPH
The Ramsay Way - Winter 2014
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