RAMSAY AUSTRALIA
CEO MESSAGE
In this edition of
The Ramsay Way
you will read about a
number of exciting new
developments at our
Australian facilities which
have either been recently
completed or are in
progress. We have made
significant investments to
upgrade and increase capacity at many
of our sites through new mental health beds,
operating theatres, day surgery facilities,
additional medical/surgical wards with private
accommodation, and more. Our largest project
currently under construction is a $56 million
redevelopment of North West Private Hospital,
which will help to service the population boom
occurring on Brisbane’s northside. These
brownfields help us to continue delivering
excellent consumer-centred care, at a time
when our patients are more engaged with their
health care options than ever before.
We are fortunate to partner with a large
network of highly qualified and sought-after
medical specialists, who continually bring
new expertise and surgical techniques to our
facilities. To support our doctors who provide
these services to our patients, we are pleased
to make investments in new technology
such as Peninsula Private Hospital’s new
robotic surgical system, which is a first for
the southern hemisphere.
Our hospitals are always striving to embrace
new ways of doing things, and this involves
using technology to improve the patient
experience. To this end, Hollywood Private
Hospital has recently introduced autonomous
mobile robots to pick up and drop off food
carts within the kitchen and ward area. Each
so-called “TUG” has a detailed 3D map of the
hospital stored in its memory, reduces manual
handling risks and improves productivity in
the hospital.
I also enjoyed brainstorming and collaborating
with other Ramsay staff in the recent
Corporate Social Responsibility workshop
held in Sydney. This session was held as part
of our ongoing plan to build a powerful new
global sustainability strategy aligned with our
company values. It was really interesting to
hear what ideas our employees have about
future initiatives and programs to turn strategy
into reality and I look forward to sharing more
with you in the near future.
Lastly, I always enjoy hearing about the
wonderful achievements of teams and
individual staff members at our facilities.
It is fantastic to see our people being
recognised for their hard work and dedication,
whether it is for hospital-related activities or
undertakings in their local communities.
Danny Sims
CEO, Ramsay Australia
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2 The Ramsay Way 2019 03
New mental health unit opens at
Northside Group Macarthur Clinic
A new 23-bed wing has opened at Northside Group Macarthur Clinic as part of a major re-development
of the south Western Sydney mental health facility.
The $8 million specially-designed ward was constructed to
further enhance the clinic’s capacity to provide excellence in
evidence-based clinical care.
Northside Group Macarthur Clinic CEO Anne Mortimer said:
“The south-west Sydney corridor is the fastest growing
geographical region in Sydney. The creation of this new unit
will assist us to meet the current and future demands of this
rapidly growing population.”
Additionally, all shared rooms inside the existing
building were converted to single bedrooms with
ensuites, transforming the clinic into an all single room
48-bed facility.
The rooms all have new carpet, paint and furniture to
improve the patient experience.
“We are making sure the clinic has a high comfort level for
our patients and that is why we wanted these single ensuite
patient rooms,” Ms Mortimer said.
The re-development also includes a refurbishment of the
day service area and nursing office, an expansion of the
dining room, new artwork throughout the entire clinic and
an expanded and refurbished outpatient waiting area.
Patients will now have access to three new courtyard areas
which bring additional light into the facility.
“It was refurbished using a lot of greenery to create an
optimistic and therapeutic environment. It allows for additional
pockets of tranquillity for patients,” Ms Mortimer said.
The clinic opened six years ago and offers patients a holistic
program to help treat general mental health conditions
including depression and anxiety and personality and
trauma related disorders.
“It has served the community exceptionally well. Staff and
doctors are really positive about the changes and look
forward to continuing to deliver excellent mental health care
and treatment to the Macarthur region,” Ms Mortimer said.