RAMSAY PEOPLE ‘The creation of the Changing Minds television series, which was broadcast during Mental Health Week on ABC TV in October 2014, was a great moment for mental health care in New South Wales’ said Dr Gary Galambos, RANZCP NSW Branch Chair. ‘It is true that a picture is worth a thousand words, and Dr Cross was a powerful advocate for psychiatry in the development of the series, and in demonstrating the role of a psychiatrist in leading the mental health care of people in a public hospital’. ‘His willingness to be followed by television cameras for weeks was admirable. His portrayal of compassionate psychiatric care made our members proud and contributed to the important efforts of people with mental illness to decrease stigma and increase understanding’. 16 The Ramsay Way 2015 | 04 Experience in India Sunshine Coast University Private Hospital Orthopaedic Surgeon, Luke McDermott, recently performed 30 primary and revision knee replacements for people with major deformities in India. Operating in both Delhi and Pune, Dr McDermott said the learning experience had been invaluable. “The level of health care and the level of surgeon expertise in India was amazing. The productivity, by necessity, is very impressive and I learned a lot from my brief time there,” Dr McDermott said. “It was not unusual for the team to do between 5 and 12 joint replacements in a half day list, including both primary and revision cases. “While the level of disability and deformity seen in India is rarely seen here, the opportunity to be involved with such cases enabled me to learn more about complex deformity Changing Minds Psychiatrist Dr Mark Cross receives Meritorious Service Award The Royal Australian and New Zealand College of Psychiatrists’ (RANZCP) New South Wales Branch Committee has announced Northside Clinic’s Dr Mark Cross as the Meritorious Service Award recipient for 2015. Dr Cross also has an impressive record of clinical work in South Africa, the UK and Australia, particularly for the work he has done supporting people with HIV. This Award is given annually to an individual or organisation who has made a significant sustained contribution to the practice of psychiatry and to the improvement of mental health in New South Wales. ‘Psychiatry is a complex area of medicine’ said RANZCP President Professor Malcolm Hopwood. ‘Efforts like those by Dr Cross are essential to demystifying mental health care and ensuring the community are able to seek appropriate care when necessary’. Dr Mark Cross receiving the 2015 NSW Branch Meritorious Service Award from NSW Branch Chair, Dr Gary Galambos at the 2015 NSW Branch Annual Dinner. correction. This makes dealing with bone loss, and difficult soft tissue balancing during revision knee surgery, much more achievable.” “Seeing the surgeons deal with these complex problems on a daily basis really put things into perspective for me. I learned a lot more than I expected from this trip which I hope to make a regular event.” Dr Luke McDermott learnt a lot on his recent stint in India Clocking up points with patients A seamless hospital waiting experience is something most patients only dream about, but it is fast becoming a reality for Ramsay’s private emergency department facilities. The group’s new emergency department wait clocks are being rolled out across several hospitals in coming months; already active in Lake Macquarie Private, followed by Pindara Private in January 2016 and others in 2016. The innovative concept, adapted from Ramsay Générale de Santé in France, offers a powerful point of difference for patients, who can quickly see at the click of their iPhone, just how long they have to wait to be seen. Glen Smith, Senior Manager Strategy and Architecture IT Ramsay, who has been implementing the concept said the clock appears prominently on the home page of the hospital’s website so patients can very quickly see what the wait time is for their local private emergency. “On average the trial is showing that it is only 10 to 20 minutes before they are seen by a doctor,” Glen said. “Public Hospitals do list wait times on their websites but often you have to go searching for it and the wait times can be more lengthy.” He says the real-time waiting clocks are updated by the minute, based on average wait times over the past hour.
The Ramsay Way - 2015 04
To see the actual publication please follow the link above