Hospital fees
What are hospital fees?
Hospital fees cover the services and care you receive during your stay or treatment.
These may include:
- Accommodation charges for your hospital stay.
- Fees for medical procedures and treatments.
- Charges for medications, tests or additional services you may need.
The total cost of your hospital visit will depend on factors such as your health insurance coverage, the type of treatment and the length of your stay.
We know that healthcare costs can sometimes feel confusing. Our team is here to give you clear information and answer any questions, so you feel prepared and know what to expect.
Key information for patients
Insurers: Privately insured patients
If you have private health insurance, it’s important to confirm the following details with your insurer before admission:
- Is my procedure or treatment covered by my hospital policy? Are there exclusions, restrictions or waiting periods?
- Is my treatment covered under a no-gap or gap cover scheme?
- Will I need to pay excess, co-payment or out-of-pocket costs? If so, how much?
- Are prosthetic devices or other medical equipment covered?
- Does my insurer have an agreement with the hospital where I’ll be admitted?
- What insurance benefits apply to hospital costs, doctor’s fees and associated services?
- Are there any additional charges for doctors’ fees or related services?
Note: If you’ve had insurance for less than 12 months, your insurer may not cover pre-existing conditions or related symptoms.
Any out-of-pocket costs, such as your excess or co-payment, must be paid before or on admission.
Patient profiles and payment guidelines
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Repatriation (DVA) patients
- DVA gold card holders: Covered for all treatments.
- DVA white card holders: Covered for approved treatments, subject to DVA approval.
WorkCover patients
Unless your insurance company provides payment approval, you or your nominated representative must pay the estimated hospital costs before or on admission.
Third-party patients
Similar to WorkCover patients, estimated hospital costs must be paid unless the hospital has received approval from your insurance company.
Self-funded patients
You don’t need private health insurance to access high-quality care at Ramsay Private Hospital National Capital. Self-funding your procedure or surgery allows you to receive treatment in a private hospital setting with access to experienced specialists and personalised care.
As a self-funded patient, hospital costs must be paid before or on admission.
How to get started
- Contact us for information about our specialists
- Visit your GP to get a referral to a specialist
- Discuss your treatment options with your specialist
- Request a personalised quote from our team
- Complete payment and prepare for your surgery
- Take control of your health and move forward with confidence.
To learn more about self-funded treatment options, please contact us.
Overseas patients
If you have overseas health insurance, you must pay the estimated hospital costs before or on admission.
Frequently asked questions (FAQs)
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How do I know what the hospital cost will be?
Once we process your admission paperwork, we will provide you with an estimate of patient costs.
While we strive to provide accurate estimates, unexpected factors, such as changes in treatment or extended hospital stays, may result in additional costs.
What costs might not be covered by my insurer?
Some costs that may not be covered by your insurer include:
- ambulance transfers
- non-medical services (e.g. hairdresser, beauty services)
- non-PBS and discharge medications
- interpreter or special communication services
- boarder accommodation, visitor meals or personal items
- non-Medicare rebateable items or services
- pathology, radiology, pharmacy or allied health services (e.g. physiotherapy)
You may also receive separate bills from other providers involved in your treatment, such as:
- doctors including surgeons and anaesthetists
- emergency centre services
- radiology or pathology services
Payment options
We offer a range of convenient payment options:
- In-person: Cash, EFTPOS, Visa or Mastercard. (Please note: if you are wanting to pay by American Express or Diners, please check with the hospital if these cards are accepted)
- By phone : Secure payment available via Visa or Mastercard.
- BPAY™ : Make a payment through internet or phone banking.
- Online payment: If you completed your admission form online, you may have the option to pay online.
If you have any questions about payment options, our team is happy to assist.