Australian Executive Leadership Team

Carmel Monaghan was appointed Chief Executive Officer of Ramsay Health Care’s Australian operations on 1 October 2020. In Australia, Ramsay is a leading private health care operator with 72 hospitals, 60 community pharmacies and more than 30,000 staff.

Ms Monaghan has worked across hospital, corporate and global positions in Ramsay for more than two decades. Prior to her appointment as CEO of Australia, Ms Monaghan was the Group Chief of Staff of Ramsay's global operations, gaining extensive experience and a comprehensive understanding of health care operations and strategy both in Australia and overseas. She also served as the Group Head of Marketing and Public Affairs directing the company’s marketing, brand and communications strategy through a time of several major mergers and acquisitions both within Australia and overseas as it grew from 12 facilities to over 500, becoming one of the leading private health care operators in the world.

In her time with Ramsay, Ms Monaghan has had a strong focus on delivering results through focusing on customers and developing strong doctor relationships. She is a respected leader with the ability to build an experienced and loyal team and her collaborative style and people-focused approach, is closely aligned with ‘The Ramsay Way’. Having worked with the company’s founder Paul Ramsay for many years, she has a strong belief in its organisational culture of ‘people caring for people’.

Prior to joining Ramsay, Ms Monaghan was the Manager Public Relations and Media for the Queensland Branch of the Australian Medical Association (AMAQ) for four years between 1994 and 1998.

Carmel holds a Bachelor of Business (Communications) and a Master of Business Administration. She has served as a board member of the Gallipoli Medical Research Foundation and the publicly listed Ramsay Santé.

Andrew Smith (BCOM, MBA, CA, FAICD, JP) commenced as Chief Financial Officer in August 2023, after two years as Chief Operating Officer - Out of Hospitals. He is an experienced ASX 150 company CEO and CFO with a track record of growing consumer-focused companies in Australia and the Asia Pacific region, namely in the financial services, retail, and health financial services sectors.

Andrew has had vast experience running and managing highly regulated businesses and dealing with regulatory bodies and government agencies. In addition to his executive roles, he has been a member of numerous boards that have further honed his ability to manage groups of diverse stakeholders. He is a builder and leader of strong cultural values and is passionate about putting customers and employees at the heart of successful brand journeys.

Andrew is a member of several Committees within Ramsay including Risk Management, Australian Executive, Australian Development and is a board member of Ramsay Connect.

Greg Hall is the Chief Operating Officer - Hospitals for Ramsay Health Care Australia. In this role, Greg is responsible for hospitals, innovation, integration and new models of care, payer relations and marketing. Greg has worked with Ramsay since 2006 across a range of executive leadership positions including Operations Executive Manager for Victoria and the Southern Region and the Chief Executive Officer of four different hospitals: Beleura Private, Peninsula Private, The Avenue and Masada Private.

During his tenure, Greg has successfully led the growth strategy and operations of hospitals in Victoria and southern NSW. He has a strong track record of building and maintaining relationships, and he displayed excellent leadership during 2020 as Victoria experienced a prolonged COVID-19 lockdown and surgery suspension.

Greg has a Bachelor of Nursing, a Post Graduate Diploma in Intensive Care Nursing, and a Master of Health Management. He is a member of Committees within Ramsay including, Central Credentialing, Risk Management, Australian Executive, Australian Development and is a board member of Ramsay Connect.

Greg Kennedy was appointed Chief Operating Officer - Out of Hospitals in August 2023, after four years leading the high-performing Ramsay Pharmacy Group.

Greg managed significant growth across Ramsay's pharmacy operations, including launching an e-commerce offering, and the expansion of Ramsay's psychology services across four states and national telehealth.

Prior to joining Ramsay, Greg spent 12 years with Coles Group Limited where he held various senior operational and commercial executive roles. With over 20 years’ experience in customer-focused operations, Greg has proven to be an accomplished and respected leader, with an appetite for innovation and driving change.

Dr Rachna Gandhi joined Ramsay as Chief Digital and Data Officer in December 2021 and was appointed Chief Transformation, Digital and Data Officer in August 2023.

Rachna is an experienced multi-industry ASX 30 and public sector executive. She has held roles across strategy, operations and digital, and has a track record in delivering transformations that achieve world class customer experience and growth in highly regulated and complex environments.

Rachna leads the Australian strategy, digital and IT teams, while also working with Ramsay’s overseas teams to develop and deliver the global digital strategy and data management framework.

Rachna has previously been responsible for the customer service and digital transformation agenda at organisations such as the Westpac Group and Suncorp. Her digital leadership experience includes being CEO of Service NSW. Rachna has led teams globally across business and technology domains and is passionate about building high-performing, customer obsessed teams and incubating a digital DNA.

Rachna has a Bachelor of Business and Doctor of Philosophy, as well as qualifications in Leadership and Leading Strategic Transformations and Culture Renewal from Stanford University and Harvard University, USA.

Kim Chant is the Chief Business Development Officer of Ramsay Health Care Australia and is responsible for growth initiatives in the business including mergers and acquisitions, brownfield and greenfield developments as well as partnerships including PPPs. She has actively participated and led many growth initiatives both in Australia and overseas. Kim has held a variety of roles in Ramsay Health Care including Hospital CEO positions in mental health, regional and acute medical surgical hospitals.

Kim has a Bachelor in Health Administration and Masters in Business Administration.

Chanelle McEnallay is the Chief Risk Officer and Legal Services Director of Ramsay Health Care Australia and sits on both the Australian Executive and Australian Risk Management Committee. Chanelle manages a wide portfolio which includes the risk management framework of Australia, work health and safety, workers’ compensation, the Comcare self-insurance licence, environment, sustainability and the national public liability portfolio. Chanelle is also the Executive lead for the National Vanderbilt Programme, a promoting professional accountability framework.

Chanelle has been a safety and workers’ compensation professional for 25 years and began her safety career in the construction industry specialising in rail and coal mining before moving to health in 2004. Chanelle is passionate about robust and innovative risk management systems that actually add value and perform their function to reduce risk.

Chanelle is an experienced Risk Professional, Work Health and Safety Professional, Injury Manager, Advanced Rehabilitation and Return to Work Manager, Workers’ Compensation Specialist, Workplace Trainer and Assessor, Auditor, holds advanced qualifications in OHS and Corporate Governance and is an admitted NSW Supreme Court Solicitor. Chanelle also holds a Master of Laws from ANU.

Dr Robert Herkes commenced as Chief Medical Officer for Ramsay Health Care Australia in April 2021. He is a highly respected senior clinician and leader in intensive care medicine, with extensive operating and leadership experience in the development, evolution and provision of critical care services at both state and national levels. Prior to commencing in this role, Dr Herkes was the Chief Medical Officer at the Australian Commission on Safety and Quality in Health Care, providing expert clinical advice to the wide range of programs managed by the Commission. Dr Herkes had a significant role in identifying areas for synergies, partnerships and new opportunities across the Australian health sector in collaboration with all health sector stakeholders, and providing leadership and education around the latest evidence on safety and quality in health care. Dr Herkes has also held positions as the Director of Intensive Care at both the Royal Prince Alfred Hospital and Strathfield Private Hospital.

Having worked clinically in both public and private hospitals, as well as contributing to national committees in jurisdictional and Commonwealth roles, Dr Herkes has a broad understanding of the Australian health care sector. He is committed to the improvement of health care from an organisational level to individual patient treatment and safety.

Dr Herkes, who completed his Bachelor of Medicine and Bachelor of Surgery at the University of Sydney, is driven to improve the delivery of health care to ensure it is evidence based, effective and efficient.

Dr Bernadette Eather focuses on nursing leadership and professional development of Ramsay Health Care Australia’s clinical workforce, in addition to overseeing clinical governance, safety and quality, and patient experience. Bernadette was previously Ramsay’s National Manager of Clinical Quality and Patient Safety, responsible for the strategic oversight of clinical incident management, quality improvement, data analytics in patient safety and clinical policy and procedure since her appointment in February 2018.

She has worked in health care for 30 years in a range of clinical, operational, and clinical governance roles. Bernadette commenced her health career in 1988 as a new graduate registered nurse and spent the majority of her clinical career as a Clinical Nurse Specialist in Intensive Care, having undertaken post-graduate qualifications in Intensive Care Nursing. Bernadette’s career then focussed on health service management gaining a Masters in Health Management, which saw her work in operational management roles, including Director of Clinical Services and General Manager.

Bernadette is passionate about patient safety and she obtained a Doctor of Nursing, with her research focussed on Patient Safety and Clinical Quality Systems in acute hospitals.

Rebecca Donaldson joined Ramsay in March 2024 as the Chief People Officer Australia. Rebecca has enjoyed a long career in Human Resources and employment law, working across many industries including aviation, media and transport.

Rebecca is passionate about creating a sustainable, diverse and enjoyable workplace where people feel a sense of belonging. She has experience in all facets of HR with particular strengths in industrial relations, leadership team development and organisational change and transformation.

Rebecca holds a Master of Laws & Legal Practice and a Bachelor of Arts.