Ramsay Health Care has been proud to play a leading, active role in Australia’s COVID-19 health response.

Our people have made significant and wide-ranging contributions to combat the pandemic and protect the community.

Together, we’ve navigated unprecedented challenges such as lockdowns and elective surgery suspensions. We’ve pivoted quickly to find new ways of delivering high-quality patient care. And we’ve demonstrated incredible resilience while strengthening our culture of ‘people caring for people’.

Important learnings from Ramsay’s COVID-19 Response Team Leader

In March 2020, the Australian Government made a landmark decision to enlist the support of private hospital operators to ensure the nation’s health care system had capacity to respond to the COVID-19 pandemic.

Ramsay established two dedicated COVID-19 response teams with a particular focus on maintaining personal protective equipment, organisational readiness, workforce, and resilience.

Our COVID-19 Response Team Leader and Chief Nurse, Dr Bernadette Eather, was named a frontline hero for her exceptional leadership during the pandemic. In the video below, Dr Eather details our experiences and learnings as we transition from the pandemic to endemic phase of COVID-19.

Experiences and learnings from our people in Australia

Stories continue to emerge highlighting how we assisted throughout the COVID-19 pandemic - by redeploying, caring, pivoting, developing and supporting our colleagues and communities.

Please click the links below to view videos and photos from our Ramsay team members.

Please click boxes below to view our videos and photos

We redeployed to support the public health system in vaccination centres, special health accommodation, aged care facilities, testing clinics, public hospitals, and other community health settings.


We cared for public patients, cruise ship passengers and vulnerable aged care residents in our hospitals

We pivoted to support our stakeholders with telehealth and virtual solutions

We developed comprehensive pandemic management plans, including new safety requirements and processes to protect our patients and people

We supported local businesses impacted by COVID-19, strengthened relationships with our local communities, and looked after each other

CEO of Berkeley Vale Private Hospital Lorrie Mohsen purchased 40 burgers for staff from local takeaway shop Lake Edge Chicken and Seafood Caboolture Private Hospital Commercial Manager Karen Steen with Caboolture Munchies co-owner Lawrie Webb with an order of 50 burger meals. Photo courtesy of Central Western Daily. Clinical nurse specialist Carolyn Gillespie and Dudley Private Hospital CEO Paul McKenna Staff from Berkeley Vale Private Hospital enjoyed burgers from Lake Edge Chicken and Seafood