Bupa offered Ramsay a rate of indexation that is below inflation and will not address Ramsay’s hospital cost increases. The costs are particularly high due to the extra measures private hospitals had to take to protect staff and patients through the COVID-19 pandemic. These measures include increasing PPE equipment, cleaning protocols and infection prevention training for staff.

Since Bupa’s indexation rate is too low to address Ramsay’s increased costs, Bupa’s patients will be required to cover the difference as an additional out-of-pocket cost.

No, Ramsay Health Care has agreements with every other private health insurer.

These costs are not unique to Bupa patients, but all other private health insurers have agreed on an appropriate indexation rate with Ramsay.

Only Bupa patients will need to pay the additional out-of-pocket costs.

By paying your health insurance premium you may expect your health fund to cover your hospital costs (apart from your excess). Unfortunately, with Bupa not paying for the increased cost of care, Bupa patients will be required to pay additional out-of-pocket costs after the transition dates in the table above.

Once Bupa provides us with the information, we can notify our patients how much these additional out-of-pocket costs will be.